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Call us today on
020 8949 5252

72 Coombe Road, New Malden,
Surrey KT3 4QS

Before arriving at the practice, we ask you to:

* Complete any forms via email (these may include updating medical history forms, signing treatment plans etc)
* Thoroughly brush your teeth just before arrival
* Wash your hands for twenty seconds before leaving your home
* Complete a pre-appointment screening process
* Payment may be taken prior to appointment to minimize time spent in reception

When at the practice, we ask you to:

* Attend only at your appointment time. Our reception team will call you if the dentist is running early/late. If you are early, please wait in your vehicle or outside the practice until the time of your appointment.
* Use hand sanitiser before entering the reception
* Allow us to take your temperature
* Provide the reception team with a day and time when best to contact you as further appointments and payments may be made over the phone, as opposed to at reception.

To ensure a safe environment we will:

* Install perspex panels or ‘germ-guards’ along the reception desks
* Manage appointments to allow for social distancing between patients
* Set up a daily health screening check point and log for the screening of all staff entering the workplace
* Minimise staff interaction
* Equip our dental staff with additional PPE when in surgery
* Use HEPA filters to decontaminate the surgery to ensure a safe virus-free environment
* Decontaminate communal areas prior to practice opening, at lunchtime and at the end of the day
* Remove newspapers and magazines from the waiting room


Contact us today!

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